How to upgrade your membership

[NoteWorthy Online]

Licensed users NoteWorthy Composer 2 can now upgrade their community membership to receive additional privileges, such as:

• posting attachments
• modifying various profile settings
• viewing the Back Stage area in this forum

if you purchased NWC2, you start with the NWC2 License Authentication form, which is linked on our home page. The forum upgrade is in the bonus features area.

If you are upgrading to the NWC2 license from NWC1, you need to complete the NWC2 Upgrade wizard. You enter your community username and password at the end of the upgrade process. Completing the final forum membership step is optional.

By updating your account through this process, you will have access to additional capabilities within the community area, including full control over your profile.

[John Ford]

Hi, Eric -

I followed the steps and got to the point of entering my community user name for the forums, but when I click on Next, it just stays there.  Nothing happens.  I tried it with both Firefox and IE6.  I guess it could be my work network, so I'll try it at home, but it didn't do anything at this point in time.

- John

[NoteWorthy Online]

Thanks for the report.

The Next button in step 5 was not marked as a Submit button. This has been corrected.

[Rick G.]

Any chance of being able to upgrade from Member?

Virtuoso is a bit much but Regular Contributor, Beta Tester, or Certified Hack ...

[Robin L. Øye]

The update went well, but I had to skip a file during the installation. Something ending in .dlt, I think.

[NoteWorthy Online]

Any chance of being able to upgrade from Member?

This topic explains how to upgrade your membership from Member to what is currently being called NWC2 Tester.

The update went well, but I had to skip a file during the installation. Something ending in .dlt, I think.

If you only want to update your account status, you do not need to reinstall NWC2 if you have previously installed it. The DLT file is used in Windows 95, 98, and ME for accurate MIDI play back timing.

[John Ford]

Okay, this time I get a little farther along.  I put in my name (which according to my profile is "John Ford", so that's what I type - without the quotes), but when I click next, I receive the following error message:

* This user name could not be found in the community database. Did you make a typo? Please try again.
* 2 prior erroneous submissions (maximum of 5 allowed)

Obviously I tried twice and it didn't work.  I'm not sure what's going on here, since my profile clearly shows my name as "John Ford"

[NoteWorthy Online]

You should enter your username (the same one that you enter for login). If you have forgotten what you used as your username, you can see it on your Profile's Account Related Settings page.

[John Ford]

That's it.  Thanks.  I was using the display name.  Well, just whack me over the head - too many accounts on too many forums.  It gets confusing sometimes.  Thanks, again.

-- John

[NoteWorthy Online]

I see that you worked it out, John. Congratulations.

[Robin L. Øye]

If you only want to update your account status, you do not need to reinstall NWC2 if you have previously installed it. The DLT file is used in Windows 95, 98, and ME for accurate MIDI play back timing.

I ran the installation...didn't seem to hurt anything.  I have 98SE, by the way.

[Jane]

Hi

I've got stuck at the end of the Preview Enrolment Wizard too.  It won't accept my password.  Is there someway of getting a password reminder sent to me?

Thanks.

[NoteWorthy Online]

I've got stuck at the end of the Preview Enrolment Wizard too.  It won't accept my password.  Is there someway of getting a password reminder sent to me?

No, you cannot recover your existing password. However, you can reset your password using the links on the login form.

Warning: You will have to logout before you can click on the login form. Since you do not seem to know your password, you will lose access to this site after logout until you successfully reset your password.

[Jane]

Warning: You will have to logout before you can click on the login form. Since you do not seem to know your password, you will lose access to this site after logout until you successfully reset your password.

I pondered for a few days.  I was scared of logging out, in case I couldn't log in again.  And then I finally found a copy of my password.  (I hadn't realised that capital letters were important, oops.)  So I'm now upgraded and happy.  :)

[NoteWorthy Online]

For a trial period, notification options have been enabled for upgraded accounts. We will evaluate the long term viability of supporting this option during the trial period. Simply use the Notify Me links on a board or topic to enable the feature. Additional control is available in your Profile.

[EdBoy]

Never mind! I got the CD. :)

[Stephen]

This is all fine, and I am truly interested in NWC 2--NWC is a good program that can be improved and made more useful, and I expect NWC 2 will please us users with its refinements. However, I have the misfortune to have joined the NWC community back in the days before 1.75. I bought the 1.70 disk when that was the state of the art and used the one-time-only upgrade to get to the 1.75 level. That means that I am ineligible to participate in the Beta testing program.

I don't know whether it is either sensible or fair to establish eligibility standards that discriminate against longer-term members, but I can't dictate policy, so now I am trying to figure out what my best option is. Any advice?

Stephen

[John Ford]

Hi, Stephen -

At the risk of repeating what's been said many times, you are not locked out of testing/using NWC2, but you will have to get the upgrade disk to version 1.75b.  That will cost you $15.  Once you have that, you can enroll in the version 2 beta, download it, use it, test it, comment on it, etc.  Then, when it is officially released, you will be granted a license to download and legally use the released version.  It seems to me you'll be better off paying your $15 now rather than waiting to pay some not-yet-determined upgrade price later (which I suspect will be at least $15 anyway).

- John

[Ewan Harwood]

Stephen, I was in the same boat as you, except my original version came on a floppy disk - back in 1999.  I hesitated about NWC2, as it meant I would have to spend more money for a CD containing files I was entitled to download for nothing.  My thinking was that I'd get it if Noteworthy discounted the extra cost from the NWC2 released version.  After all, the release version couldn't be all that far away.

Then the excellent people at Noteworthy announced:  "Anyone who purchases version 1.75b directly from NoteWorthy Software will be granted a license to download and use version 2 when it is released."  $15 for NWC2 and lots of preview/beta before is the best deal going.  It will be cheaper than any other method of upgrading from NWC1 to NWC2.  It is also ethical - I treat of the extra money I spent for NWC1.75b as a pre-payment for NWC2.  (Also, let's not forget that $39 and $15 are tiny amounts when you compare the cost of other notation software, or the cost of buying or upgrading a computer - even with the exchange rates as they are.)
 
I've been using NWC2 now for more than 2 years.  There's no way I'd go back, and give up hairpin dynamics, alternative note heads, the ability to change instruments with different transposition mid-song, clipboard text (for mass editing elsewhere), adjustable note stems (especially zero-length), grace note slurs, etc, etc, etc.

Cheers, Ewan

[David Palmquist]

Doesn't really matter whether you're talking $39 or $39,000,000.  That was money spent in the past and really shouldn't affect the decision to spend $15 now.  It's gone. 

The important question is this:  If you spend $15 today, will you get more than $15 worth of satisfaction from what you spend? 

Most of us who use version 2 will say, definitely yes - go for it!

[mathwizard44]

Hi. I've had NWC Version 2 for a while now. I bought the qualifying program, NWC 1.75, on CD, which I then installed. Then I found out about the beta upgrade and signed up for it. At the time I was not aware that there was a NoteWorthy User community. So about a few minutes ago I registered into the Community as a Member.

I am a little confused about the process that would upgrade my community membership. Could I even do this upgrading to "NWC2 Beta Tester"? Will I have to run the NWC2 Installer again, and would it overwrite my settings?

So far I have not had any complaints about NWC2. I've been using it to write music settings for Mass for almost a year now. I'm an example of a user who was won over by seeing the shareware version. ^_^

Thanks for making a great program and I expect great things from NWC2.

[Archive]

At the end of the eligibility (or however it's spelled) process, you should see a box to type in a username to upgrade to the "NWC2 Tester". This will not put all the "settings" to default again. I don't think. Not on my computer, at least.

[Lawrie Pardy]

G'day mathwizard44,
firstly, welcome!  Always good to see another "convert"  :)

I am a little confused about the process that would upgrade my community membership. Could I even do this upgrading to "NWC2 Beta Tester"? Will I have to run the NWC2 Installer again, and would it overwrite my settings?

As I understand it, you go through the enrollment/registration process to become an NWC2 tester which will, in turn, upgrade your community membership.  Once you download it, you have no need to actually run the NWC2 installer again, the membership is purely an online one.  There is no difference to the copy of NWC2 on your PC.

[Bob, Deranged Arranger]

Something that I've been wondering...

My dad and I share the same copy of Noteworthy Composer and are testing the Beta 2.  Is there any way to have two Community members listed on the same license?

[David Palmquist]

Interesting question.  You should write to support@noteworthysoftware.com

[marloes]

I just downloaded the beta version. After that I saw the possibility to upgrade the membership for this community. But I was not registerd yet. I registered first an then went back to the beta download to upgrade the memberhip. But I could not get through; error. How do I upgrade now?

[Lawrie Pardy]

If I'm reading you right, the correct method is to simply re-register for the NWC2 beta program now that you're a member.

The fact you had an error may have simply been a glitch.  I would try again.  Failing that you should contact support.

[marloes]

Thank you for your message Lawrie. I tried to re-register after reading it, but I still can't get through; error. Maybe you can not register again after already having downloaded the beta version? But I do not know how to upgrade my membership of this community now. Does anyone know? Or does anyone know whether I have to contact the support of NWC or of this community?

[Rob den Heijer]

Lawrie,
Just in case: the question is not about the NWC program itself; it is about becoming an "NWC Beta Tester" in this forum.
Loes,
What exactly is the text of the error you are getting?
And very welcome to the community of what is known as "The Friendliest Forum on the Web".
cheers,
Rob.

[Lawrie Pardy]

G'day Rob,
thanks for making sure mate, but I did realise that's what he meant.

marloes,
You should be able to re-register.  I quote from the first message in this thread:

Users who are eligible to join the NWC2 Beta can now upgrade their community membership to receive additional privileges, such as posting attachments and modifying various profile settings. Simply complete the NWC2 Beta enrollment wizard. You will enter your community username and password at the end of the process. This is necessary even if you have previously enrolled in the NWC2 Beta.

Note the bit I bolded - if you are having trouble running the wizard again, I suggest you contact support:
support@noteworthysoftware.com

[marloes]

Thank you both! I just tried to register for the fourth time and this time I succeeded in upgrading my membership! The other times the error message said that the things I typed were not correct. But they certainly were correct. I checked twice!  But anyway, things are solved now.

[Rob den Heijer]

Hi Lawrie,
"... not sure what *she* meant..."
don't blame you for not divining the proper gender!
Marloes might even make the same mistake (mirrored) with you ;-)

anyway, thanks for your ever helpful answers.
cheers,
Rob.

[Lawrie Pardy]

G'day Marloes - good stuff!

Hi Lawrie,
"... not sure what *she* meant..."
don't blame you for not divining the proper gender!
Marloes might even make the same mistake (mirrored) with you ;-)

Oops, sorry 'bout that.

anyway, thanks for your ever helpful answers.

Like you, I aways find it a pleasure.

[marloes]

Never mind about the mistake. These things happen when people from different countries have contact by Internet. I indeed was not sure about your gender Lawrie, but assumed you would be female. Also wrong!

[Bob, Deranged Arranger]

As the gender statistics on the info page clearly show, it's pretty safe to assume you're talking to a male in this forum!

[marloes]

I did not look at that list, I am sorry. But I really am female :-D!!

[NoteWorthy Online]

When the data from the CD label is entered correctly, the process should continue successfully. Just to reassure others that encounter these kind of problems, I checked into the cause for your problem...

The other times the error message said that the things I typed were not correct. But they certainly were correct. I checked twice!

In your first two attempts, you entered your invoice number as your customer number, which caused the failure.

[marloes]

Thank you for checking. I indeed typed the numbers wrong, but that was when I registered for downloading the beta 2 version. After downloading I registered for the Community immediately and after that tried to 'register' again, to be able to update the membership for the community. I am sure that I did not type the numbers wrong then! I checked very well, because I knew what mistake I had made when I registered before. Could it not have been just too soon after downloading the beta version? One or two days later I succeeded in upgrading the membership anyway.

[NoteWorthy Online]

The logs were clear as to the nature of your problem. The important thing is that it is resolved for you now.

[marloes]

But there must be at least 6 logs when everything is registered! Three from when I was registering for the beta 2 version, with a failure because I typed the wrong numbers. One log from when I succeeded downloading it. Then two from trying to log in to upgrade my membership for the community. And the last one succeeding upgrading it. But it doesn't matter anymore; things are solved like you said. Thanks again for checking!

[Rob den Heijer]

Marloes,
"The logs were clear as to the nature of your problem" does not mean that there were no logs. It means that the nature of your problems did not show up in the logs. The intricacies of the English language...
Ah well, see you this afternoon at the performance!
(Mind you, for someone who says her English is not very good, you are doing fine. Really!)
cheers, Rob.

[marloes]

Hi Rob,

I think I understood well. I know it did not mean that there were no logs. I think it means that the logs are clear about the nature of my problem; typing the numbers wrong (NW-admin told in an earlier message that this was the cause of the problems). I indeed did type them wrong twice, but not when I tried to update my membership for the community. So I think he did not look at the right logs. That is what I tried to say in my last message.

[BeeNaylor]

How do I upgrade to NWC2 user after I have already run the wizard to install NWC2, then joined the community.  Do I have to go through the wizard again, or is there another way.

[Lawrie Pardy]

G'day Bee,
AFAIK, the upgrade wizard is how you do it - the last step (I believe) is where you enter your forum details.

[Kristopher]

I've asked this before but i didn't really recieve alot of replies. How do you become a "Virtuoso"?

[Rick G.]

The virtuoso users that you see are a result of the import from our older user authentication system.  This system was used during early NWC2 development, as well as for authors of NWC1 user tips.

The current virtuosos are a combination of users who originally posted NWC usertips and very early NWC2 testers.

[William Ashworth]

The bottom line, Kristopher, is that whether or not you are classed as a virtuoso in this forum is entirely up to Eric (the NWC programmer). The closest thing to a path to that designation is the one David Palmquist gave you in answer to your earlier post: practice, practice, practice. David was joking. But he was only half joking.

Cheers,

Bill

[Kristopher]

Now I see...

[steinardo]

I just bought NWC2 today directly from the web - how do I upgrade the membership (as I don't have a CD to begin with...)?

[NoteWorthy Online]

You will need to use your registration receipt when it arrives in the mail. However, this system is not yet available, but should be very soon.